All orders are final once they have been processed and shipped. Unfortunately, no further changes can be made to your order once shipped including and not limited to; removing and/or adding items to your order, combining orders or cancelling your order.
Please ensure all details on your order are correct before confirming at checkout. We recommend double-checking your email address, delivery address and products added to checkout.
Any missing, damaged, lost, defective, or wrong/incorrect item(s) must be reported within 7 days of your delivery date. Please contact us and a customer care specialist will assist you with filing a claim and/or getting your items replaced.
Beautifully You will accept the return of any sized apparel item(s) within 7 days of the delivery date.
Sized-Apparel Return & Exchange Policy
Beautifully You Collection Inc will accept the return (except final sale items) of any sized apparel item(s) within 7 days of the delivery date. The item(s) must be unused, unworn, and undamaged. Item(s) must be in original packaging with all tags attached.
Please contact the Beautifully You team at firstname.lastname@example.org to arrange a return.
*Returns shipped back without approval will be subject to a 15% restock fee.
Yes! Pickup is in Port Coquitlam, BC (full address will be provided) after an order has been placed. A team member will contact you via email when your order is ready for pickup.
To pickup an order: go through website as normal and select 'pickup' instead of ground shipping at checkout.
Shipping will be refunded upon pickup.
Your order will be processed and shipped the same, or next, business day. Beautifully You orders are hand picked and packed with love from Port Coquitlam, BC.
Once your order has been placed you will receive an order confirmation sent to your email. When your order ships you will immediately receive another confirmation email with your tracking number.
Shipping will be based on your location and calculated at checkout. We currently ship with Canada Post and depending on your location this can take 1-7 business days to get to you if you select ground shipping.
CANADA: Shipping is free on orders of $85+ to the following provinces: BC, AB, SK, MB, and ONT. If you reside in the other provinces/territories not listed, shipping is free on orders of $100+.
USA: Shipping is free on orders of $100+ to the following states: AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, and WY.
Shipping will be calculated at checkout. The total amount and estimated time of arrival can be viewed prior to checking out.
Currently, we only ship within Canada and now the USA. If you are outside Canada and the U.S and would like to become a member, please let one of our team members know, as we are always looking to expand our shipping options.
We do not charge sales tax.
If an item is showing "out of stock" this means that all inventory has been sold. However, we recommend continuing to check back if you see an item you want out of stock. There is always a chance you can scoop it up!
We are located in Port Coquitlam, BC, however, we do not have a physical location for our store at this time.
This is a great question! Since we are not a brand, our pieces aren't made in one specific place! If you have a question about a certain product, please shoot us an email: email@example.com and we will respond as soon as possible.
If you're interested in working with Beautifully You, send us an email at firstname.lastname@example.org and we'd LOVE to chat!
Have another question that's not on the list? Send us an email at email@example.com and one of our team members will be more than happy to assist you.
We're sorry to hear you couldn't take advantage of our sale! If there are any issues at checkout, we ask that you email our team at firstname.lastname@example.org so we may walk you through the issue. Unfortunately, refunds will not be applied after an order has been processed.